By Annette Simmons
This article exhibits readers the right way to use the method of "dialogue" to aid teams realize and enhance their undesirable conversation behavior. It explains the character of discussion and why it's so tough to accomplish, and gives a step by step "recipe" for discussion.
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Additional resources for A Safe Place for Dangerous Truths: Using Dialogue to Overcome Fear & Distrust at Work
Dialogue only reveals what is at the core. For me, the greatest payoff of dialogue has been to watch over and over again a group's revelation of how "good" it really is. During dialogue, the "bad" falls away like unnecessary armor. If you believe that people are good, then the second philosophical assumption is easier to put into practice. No one can or should try to control the process of dialogue. We may facilitate but never direct or control. Dialogue is completely unpredictable. To impose a desired outcome is to corrupt the process.
Communication in small groups. 1. Title. 3'46dc21CIP © 1999 Annette Simmons. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, an imprint of AMA Publications, a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number 10 9 8 7 6 5 4 3 2 1 Page v CONTENTS Acknowledgments xi Introduction xiii PART 1: Dialogue Defined 1 Why Dialogue?
To me, it is like cooking. When I cook, I consult up to three recipes as a starting point. Then I may toss all three aside and concoct my own that fits with what I have in the pantry and the guests who are coming over. It's the same with dialogue. This recipe is offered as a starting point. If you are the kind of person who likes to "see" someone do it first, there is a simulated example of this recipe in the Appendix. It is presented not as a script to memorize, but to stimulate your own ideas.
A Safe Place for Dangerous Truths: Using Dialogue to Overcome Fear & Distrust at Work by Annette Simmons